Privacy Policy

This Privacy Policy explains how RUINEDRX, doing business as RUINED ("RUINED," "we," "us," or "our"), collects, uses, discloses, and protects information when you visit ruinedrx.com (the "Site") or place an order with us. By using the Site, you agree to the collection and use of information as described here.

Information you provide directly: name, email address, shipping and billing address, phone number, and account credentials when you register, place an order, subscribe to email updates, submit the contact form, or apply to our affiliate program. Payment card details are entered directly into our payment processor's secure fields and are not stored on our servers.

Information collected automatically: IP address, browser and device type, pages viewed, referring pages, and general usage data, collected through standard server logs and similar technologies when you browse the Site.

Information from cookies: see "Cookies & Similar Technologies" below.

We use a small number of cookies to operate the Site, including:

• Session cookies that keep you signed in to your account.
• Age & research-use verification cookies that remember you've confirmed you meet our eligibility requirements, so you aren't asked again on every visit.
• Cart & checkout cookies that keep track of items you've added to your cart.

These cookies are necessary for the Site to function and are not used to track you across other websites. You can block or delete cookies in your browser settings, but doing so may prevent parts of the Site (such as checkout) from working correctly.

We use the information we collect to:

• Process and fulfill orders, including payment and shipping
• Create and maintain your account
• Respond to customer service and contact form inquiries
• Send transactional messages, such as order confirmations and shipping updates
• Send marketing communications (restock alerts, promotions) when you've opted in — you can unsubscribe at any time
• Administer our affiliate/referral program
• Detect, prevent, and address fraud, abuse, or security issues
• Maintain age and research-use eligibility verification
• Comply with legal obligations

We do not sell your personal information. We share information only with:

• Service providers who perform functions on our behalf, including our payment processor, shipping carriers, e-commerce and hosting platform providers, and email delivery services
• Legal & safety — when required by law, subpoena, or legal process, or to protect the rights, property, or safety of RUINED, our customers, or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We retain order and account information for as long as reasonably necessary to fulfill the purposes described in this policy, including recordkeeping for tax, accounting, and legal compliance purposes, after which it is deleted or anonymized.

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and to opt out of certain uses of it. We do not sell or "share" personal information as those terms are defined under state privacy laws. To exercise any of these rights, contact us using the details below.

The Site is intended for use by adults 21 years of age or older and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will delete it.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site is hosted and operated in the United States and we currently ship only within the United States. If you access the Site from outside the United States, your information will be transferred to and processed in the United States.

We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be communicated by updating this page or, where appropriate, by direct notice.

Questions about this Privacy Policy or your personal information can be sent to support@ruinedrx.com.